After formulating the corporate and business strategies, we further collaborate with clients to articulate them into actionable strategy maps in which we translate the results of strategic context analysis into strategic themes of linked objectives in cause-and-effect logic. We subsequently define KPIs and targets for each objective. Based on the defined targets and pre-existing challenges, strategic initiatives and budgets are set in alignment with the strategic objectives. Then, we develop a structured approach for identifying and managing initiatives that close the performance gap.
At Devon, we offer creative solutions that help clients be a strategy-focused organization by crafting the strategy maps in executable forms which can be implemented and monitored on a fast-track basis via the world-renowned Balanced Scorecard framework.
We work with organizations to roll out their comprehensive strategy across 4 key business perspectives that create a ‘balanced’ strategic approach by focusing not only on the financial results, but also on the stakeholders, internal processes and organizational enablers that all drive financial success, as outlined below:
- Financial perspective that meets shareholder expectations,
- Customer / Stakeholders’ perspective that helps achieve financial objectives,
- Internal processes perspective that ensures customer expectations are met, and
- Organization & Technology enablers that ensures the clients excels in key processes and in the delivery of the overall strategy.
The balanced scorecard system can guarantee breakthrough strategy execution through operationalizing the vision and cascading it down into all business units to create an enterprise-wide Performance Management System (PMS) and make strategy everyone’s job.